From the moment I was 15, I knew I wanted to be a hairstylist…

Weekends were spent in my aunt’s salon, who has been in the industry for over 50 years, where I’d shampoo, sweep, and soak in every detail. But it wasn’t just the hair that drew me in. It was the atmosphere, the energy, and the transformations that unfolded in each chair. What fascinated me most was how people walked out not just looking different, but feeling different.

That early experience shaped a belief that’s guided me throughout my career: when you help someone feel good about themselves, you’re not just doing a job, you’re making a real difference. For me, this industry has always been about people. I’m naturally social, and I love building lasting, genuine relationships with my guests.

After graduating from Richard’s, the first beauty school in Kingston, New York (long since closed, which tells you how far back I go), I knew my education was only beginning. I dove headfirst into advanced training because I believe staying inspired and up-to-date is a sign of respect for both the craft and the people we serve.

Over the years I’ve studied with the Redken Exchange, Goldwell International, Aveda Institute, and Bumble and Bumble. Each program brought something new, something I could take back to the salon and put into practice immediately. And still, whenever a new class or technique comes along, I do everything I can to be there. Our industry never stands still, and neither should we.

That said, technical skill alone doesn’t fill your book or keep guests coming back. What truly matters is how you make people feel. Being consistent, showing up with a great attitude, listening deeply, and making each visit personal—those are the things that build loyalty and trust. Guests may forget the exact cut or color, but they never forget how you made them feel.

To me, success in this field is all about balance: skill and soul. Yes, strong technique matters, but so does genuine care, curiosity, and the willingness to keep growing, both as a stylist and as a person.